State Farm® Insurance Agent Jim Dietzen

"Dave and Rebeka Always there to help answer questions and problems that come up. Always a positive experience here."

"When I was looking into pet insurance, I really appreciated Rebecka Russell explaining everything in such detail what was part of each plan and she made sure I understood before she moved onto the next topic. She sent me a print out (in email) of 2 different plans that worked best for what I was looking for. Though I didnt sign up for anything yet. It was nice to talk to someone who could help me with my questions and explain things easily."

"Personal, easy to get a hold of and has great rates on policies"

"Two years ago we decided to switch to a local company. After this last hail storm they cancelled us. Their reason was “because you’re a new customer and you’ve already filed a claim”
We’ve had no prior claims in probably 20 years. Do not buy home insurance here! Absolutely terrible experience!
I will now be cancelling my auto and liability as well. Stay away from State Farm cross plains"

"Rebecka was amazing to work with. Called to obtain quote for renters' insurance for daughter. Received a quote within the hour. Additionally, Rebecka reviewed our existing insurance and offered ways to reduce our premiums. Great customer service!!!"

"Quick responses!"

"I solicited bids for home and auto from three different agencies. State Farm responded more quickly and with more competitive rates. Excellent service, very smooth painless process!"

"I've had insurance policies with Jim Dietzen State Farm Insurance for many years. They have always been very helpful and prompt with any issues that have occurred."

"The entire staff is really friendly and helpful. They do make things easier for me."

"Rebecka was so fantastic to work with! She is knowledgeable, professional, and so kind! She made everything so easy for us to make the switch to State Farm. She is a true asset to State farm and our community!"

"Rebecka and everyone were very helpful no complaints"

"We've gone through state farm for years and they are always super helpful with adding/changing/removing coverages for us. They are quick and easy to work with!"

"Everyone was very helpful and very friendly and answered all my questions and took care of all my needs."

"Always very responsive when I have questions!"

"Everyone working here are so helpful and easy to talk to. They are always trying to help answer any questions you have and figuring out the best way to provide you with amazing coverage at an affordable cost."

"Rebecka well informed and very responsive."

"I had a great experience working with the team. They took the time to clearly explain my coverage and expectations going forward. I would highly recommend!"

"We have had State Farm for years. Let's face it, no insurance is cheap. State Farm's rates always been competitive with other companies and the Dietzen Agency has always been very easy to work with. When we did have an auto claim, everything was handled quickly and easily."

"Fast and courteous service"

"David Mitchell and Jim's office consistently provide exceptional service with a high level of professionalism, knowledge, and reliability. They are always responsive, detail oriented, and ready to assist whenever needed. They have earned my trust as the insurance agents for both my personal coverage and my business policies. They have also helped me handle claims effectively, and I have always felt the support of a great agent who provides confidence and peace of mind throughout the process. It is a pleasure working with a team that truly values their clients and delivers dependable service. I highly recommend David Mitchell and his office to anyone seeking outstanding insurance guidance and support."

"Great people to work with!!"

"I have been with State Farm for a number of years and their staff and service are exceptional!"

"5 star"

"Rebecka was just wonderful, knowledgeable and had the patience of a saint. She helped me get exactly what I needed swiftly."

"Very efficient and knowledgeable agent processed my transaction in a very friendly manner."