State Farm® Insurance Agent Jim Dietzen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erin Gapinski
March 21, 2026
"We switched to Statefarm 3+ years ago and we are so happy that we found Jims office. Premiums were half of what we were previously paying with American Family. Anytime we have questions or concerns, our phone calls and emails are answered promptly by Sue who is always sweet & friendly. We recommend Jims agency any time we get the chance. 10/10!!"
"Thank you, Erin! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Cross Plains and Mount Horeb! Jim Dietzen - State Farm Insurance Agent"
Gretchen Dieterich
March 20, 2026
"I switched to Sate Farm 10 years ago with auto and renters insurance. It was important to me to have a local office to visit, or call, to take care of things. To speak with, and see the people helping me. I recently added homeowner's insurance, and had a small auto claim - both agents were friendly, supportive, and made each process uncomplicated. I am grateful for the physical location, and the wonderful folks who work at Jim Dietzen - State Farm!"
Keith Gerard
March 19, 2026
"Very knowledgeable and helpful."
"We truly appreciate the kind words! Our Mount Horeb State Farm team always strives to do our best — thank you for noticing. Jim Dietzen - State Farm Insurance Agent"
john ptacin
March 18, 2026
"Jennifer has been a great help since our move to Wisconsin in 2025."
Heather Foxman
March 17, 2026
"We have been with State Farm for over 20 years. They continue to give us an excellent rate on our auto and home Ins. and I have referred friends to them and they saved $$ too. I am especially happy with Jim Dietzen's office - everyone in that office is always very friendly and easy to work with."
"Thank you for the wonderful review! It means so much to our Cross Plains and Mount Horeb team to know we’re helping neighbors feel protected and cared for. Jim Dietzen - State Farm Insurance Agent"
Mike Rogers
March 9, 2026
"Jim has been our agent since we moved here from AZ. That was 27 years ago. Friendly staff, very prompt in tending to our needs, and quick to you make you whole in times if need."
"Five stars — thank you so much! We’re so glad you chose our Mount Horeb / Cross Plains offices for your insurance needs. Jim Dietzen - State Farm Insurance Agent"
h h
March 6, 2026
"Stare Farm is the best insurance I have ever had. They are the best rates and are the only insurance that accepts the breed of my dogs also. I would recommend State Farm to everyone."
"Thank you,! We’re honored to serve the Mount Horeb community and so appreciative of your 5-star rating. Jim Dietzen - State Farm Insurance Agent"
Marcy K
February 28, 2026
"Jen was really helpful and saved me some money."
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Jim Dietzen - State Farm Insurance Agent"
E Z
February 24, 2026
"I've been working with Jim's office for years - they are the best. I have checked on prices - they are the best. We had a big claim - they were super helpful. New insurance - always available and quick. And the team is so helpful and friendly."
Roland Scott
February 23, 2026
"I've worked with Jim and his staff for 17 years, and they have always been extremely friendly, and helpful with both routine matters, and every claim I've had to file. Great bunch to work with!"
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Jim Dietzen - State Farm Insurance Agent"
Sue Weibler
February 19, 2026
"Jennifer was so helpful in adding a new car to our policy. She answered all my questions (and I had a lot!) very quickly and professionally. We've worked with Jim's office since moving to Wisconsin a decade ago and would definitely recommend them."
"You rock, Sue! We appreciate your support and your positive review. Jim Dietzen - State Farm Insurance Agent"
Pam Larson
February 19, 2026
"They have been a pleasure to work with and are very timely and knowledgeable and polite. Can’t rate them high enough!"
"Wow, thank you, Pam! We’re so grateful to have amazing customers like you. Jim Dietzen - State Farm Insurance Agent"
Nicole Geier
February 11, 2026
"I had the pleasure of working with Rebecka Russell. She was very knowledgeable, efficient and personable. She was extremely quick with her replies and very easy to work with. I would highly recommend her for your insurance needs!"
"Thank you so much for the kind review and recommendation! We’re thrilled to hear that Rebecka provided such knowledgeable, efficient, and personable service, and that her quick communication made the process easy. We’ll be sure to share your feedback with her. We truly appreciate your trust and look forward to helping with your insurance needs anytime. Jim Dietzen - State Farm Insurance Agent"
Dale Knapp
December 10, 2025
"Good auto and home rates and very easy to work with. Switched my insurance, saved money, and they made it an easy transition."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Liz Becker
October 29, 2025
"Kenny was and continues to be amazing to work with! She helped guide us through transferring our insurance from another state and made everything easy and seamless. I would 100% recommend her and the Dietzen team. :)"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jennifer Mullendore
August 20, 2025
"We just switched to State Farm, but the process was very smooth. We will save well over $1,000 per year on our auto insurance policies with this switch, so I'm grateful for the savings in today's economy."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Andrew Black
August 4, 2025
"I’m so glad I contacted Jim Dietzen State Farm. Kenny Mundt provided great advice and service when I moved to the area from across the country. She even recommended local restaurants and state parks! I am grateful, as this was my first time getting auto insurance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Robert DeBroux
August 4, 2025
"I recently decided to look for new car insurance. I knew there was an agent down the street who worked for State Farm and decided I'd try that out. I called their number and was warmly greeted by his associate, Kenny. She was very friendly and accommodating. She explained not only the prices, but also other nuances that I was unfamiliar with, as I try to avoid studying insurance as much as I can. In the end I actually ended up saving a substantial amount of money per month and had a new liability policy and lower auto deductibles to boot! I was able to get all this accomplished while sitting in my home office. While I really have no complaints about my former insurance company, it is comforting to know that the people taking care of me and my insurance needs are close by. If you're looking to change your insurance, you should definitely check them out."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jessica Brabant
July 28, 2025
"Mackensi Mundt was absolutely amazing! This is my first time getting home owners insurance and I had called around to so many places, but State farm is definitely the best. Mackensi made me feel very comfortable and walked me through everything with patience and grace. Helping me with all of my "dumb" questions. They also had the best prices for the most coverage I have seen. I would absolutely recommend State Farm!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tim Kruse
July 20, 2025
"I solicited bids for home and auto from three different agencies. State Farm responded more quickly and with more competitive rates. Excellent service, very smooth painless process!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melody Moore
July 16, 2025
"Jennifer Rundhaug was extremely helpful with setting me up with a brand new policy for my new (and first) car! I never had my own car insurance before, and she made the experience seamless."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jimmy Nick
June 26, 2025
"I recently switched my several policies from Progressive to State Farm. Jennifer R was exceedingly helpful, extremely professional, and very knowledgeable. She answered all my questions and displayed fantastic customer service. I highly recommend this agency."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kaycee Daentl
June 19, 2025
"We worked with Jenn R. to get renter’s insurance set up at our new house. Our dog is a pitbull mix and State Farm is one of the few insurance companies that does not discriminate against this breed. Jenn was a huge help and made the process smooth and painless!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Michael Carlson
June 12, 2025
"After our insurance premiums spiked, our family went looking for a new provider. I began a search with the Insurify online service, and was contacted shortly thereafter by Kenny from the State Farm office out in Mt. Horeb. Kenny's initial contact was prompt, respectful and courteous. She promptly provided a quote that matched our current coverage, and at an exceptionally favorable cost. We scheduled a follow up call during which Kenny explained the coverage, answered all my questions, and provided a clear, easy-to-understand path for transferring our policy. Aside from a short list of policy-specific documents I needed to provide for some additional riders, Kenny managed the entire process seamlessly from beginning to end. It couldn't have been easier. I'm very grateful for the professionalism and quality of service she and her team brought to our work together, and I would recommend the Jim Dietzen State Farm office without hesitation to anyone seeking new coverage."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Full Moon
May 23, 2025
"I visited State Farm, Mt. Horeb, recently to compare auto and homeowner policies, and met with Account Manager MacKensi "Kenny" Mundt. The first thing that impressed me was the immediate direct personal contact. No excessive delays on the phone. Easy access to the facility for a personal visit. And a very warm welcome from Kenny. Just the way things used to be. I found her to be very prompt, efficient and friendly. We compared policies at the office and she provided me an initial quote via email that very afternoon. No rush. And no pressure to push the policy. I found her very direct and honest. Unfortunately my current umbrella homeowners policy prevented me from making a switch, otherwise I would have done it in a minute. I give my unconditional support to State Farm at Mt. Horeb as the place to go for your insurance needs. I definitely will keep them in mind for all future insurance needs. It is a great place to go. And Kenny is fantastic. You won't be sorry. Good luck."